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211 Central
7 days a week, 365 days a year
Call 211 for free, confidential information and referral service on a wide range of topics, including housing, health care, financial assistance, and mental health. Also available by chat, text or email.
Home and Community Care Support Services Central and Central East
7 days a week, 365 days a year
Contact Home and Community Care Support Services Central and Central East for information and referrals related to home and community care or to learn more about long-term care home placement services.
Connex Ontario
7 days a week, 365 days a year
ConnexOntario is a 24/7 navigation service that provides program information for anyone in Ontario or their loved ones experiencing gambling, substance use or mental health concerns. Helpful and supportive system navigation specialists answer all calls, texts and emails, or web chat requests through their website.
Streamlined Access
Monday to Friday, 8:30 a.m. to 8:30 p.m.
York Support Services Network (YSSN) leads a partnership with Mental Health and Addiction Agencies called Streamlined Access that can connect you to numerous mental health and addiction services and housing supports. YSSN supports people with serious mental illness and/or a developmental disability, and their families, across their lifespan. All of YSSN’s services including navigation through Streamlined Access are offered free of charge.
Access York
Monday to Friday, 8:30 a.m. to 4:30 p.m.
Access York is a York Region corporate contact centre to access York Region programs and services. Access York provides information, referral and application services as well and links customers to resources in the community.
The Ontario Caregiver 24/7 Helpline
7 days a week, 365 days a year
A free one-stop resource for information and referrals, connecting caregivers to the support they need.